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Giving back- Sendy’s response to COVID

Sharon Wangari
November 6, 2019

A few months past, Sendy launched a new offering, Sendy Go, that allows our customers to purchase everyday household items from various stores, and have them delivered to their doorstep without any hassle. If you haven’t yet, download SendyGo on play store, sign up and make your purchase.

Let’s take a step back…

We launched SendyGo in the wake of the COVID-19 pandemic to help people stay home and businesses stay afloat.

Now, you’ll remember how tissue paper was being swept off shelves. If you are part of the group who live far from the CBD and Malls, then you were probably holding your breath hoping you wouldn’t run out of supplies. Moms out there, we’ve seen how you’ve been policing the use of toilet paper and snacks and we applaud you.

Our goal was to make sure that, at this time, and moving forward, our customers have consistent access to their everyday household items and comforts without much of a hassle, and this was made possible with Sendy Go.

Beyond that, you have the power to continue to show care for the people who matter to you, like Serah. Serah’s aging Mom lives in town but has not been able to do her own shopping in over 7 years. She relies on Serah to bring by her house shopping, or on the care-taker who sometimes goes to the stores for her. Bet you’re worried about how Mama Serah will pull through this, right? Well, all Serah did was order for her Mom's everyday items on SendyGo and had these delivered to her Mom.

We want to make sure that you and the people you care about pull through as painlessly as possible. We are also matching every order made through the app with a donation to a family in need. Our objective is to feed 5,000 families across Nairobi for the next few months. Each family basket is composed of maize meal, rice, beans, cooking oil, and soap enough to last a household of six for one week.

Haven’t signed up yet? Here’s how to get started.

Download the app on Google Play and on the App Store and sign up.

Making your purchase

Step 1:

Go to the app and select a store you’d like to shop from

Step 2

Select the items you’d like to purchase and add to your cart. Once done, go to your cart and hit check out

Step 3

Add your address and any delivery instructions and Select your ideal delivery time

Step 4

Make your payment, track your progress, and await delivery. Easy Peasy!

Leave us feedback. We’d love to hear from you and improve your shopping experience

Enjoy your shopping!