STEP 1: How do I create a Fulfilment account for my business?Creating a Fulfilment account requires a valid email address. Once you have downloaded the App from Playstore or App Store, and successfully installed it, click on Create an account, fill in the Business name, your email address and select the country you are based in. Once this part is completed, we send a verification code to your email address.
STEP 2: Enter the verification code shared via email.
In cases where you do not receive the OTP code on your email, try the following:Please check under your Spam mail. Try to resend the code after three minutes.If you still do not receive the code, reach out to Sendy Customer Care.
Once this is successfully verified, you will be prompted to key in your first and last name.
STEP 3: Add a valid phone number.
Then, provide your business information- the category under which your products fall. Agree to the Terms and conditions.
STEP 4: Finish and get started.
Should there be a need to change/ update your personal or business details on the App, follow the steps below:
i) Personal details- On the App, navigate to Account, open personal details then key in the new preferred details. Note that you are able to change the name and phone number only. It’s not possible to edit the email address as it’s the key primary identifier of each account and is used for validation purposes.
ii) Business details- On the App, navigate to Account, open business profile then key in the preferred details. Here you will be able to edit the business name, industry, physical address and social media page links.